FAQ
How long will my order take?
Can I return the product?
Yes! Please see our Return Policy. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.
How can I contact you if I don’t get my order?
Please contact our customer service team at merch@vizzyhardseltzer.com (External, will open a new e-mail creation window.), and we will do our best to assist in making claims with shipping carriers if needed. NOTE: We are not responsible for shipping carrier delays or for stolen packages.
Orders will typically be fulfilled within 5-7 business days and then shipped from our warehouse, with possible delays during the busy summer and holiday seasons. Shipping times vary by location.
Limited edition products will have different ship times which are notated in their product description.
Can I return the product?
Yes! Please see our Return Policy. NOTE: the customer is responsible for the cost of shipping item(s) back to distribution center.
How can I contact you if I don’t get my order?
Please contact our customer service team at merch@vizzyhardseltzer.com (External, will open a new e-mail creation window.), and we will do our best to assist in making claims with shipping carriers if needed. NOTE: We are not responsible for shipping carrier delays or for stolen packages.
Our customer service representatives are available from 8 a.m. MST – 4 p.m. MST, Monday through Friday, excluding holidays. We strive to return emails within 24 working hours.
Can I order from outside the USA?
We can only ship to the 50 United States. Unfortunately, we cannot ship outside of the USA or to other U.S. territories.
Can I order from outside the USA?
We can only ship to the 50 United States. Unfortunately, we cannot ship outside of the USA or to other U.S. territories.